Website Maintenance
Your website, off your plate. You run a business, and somewhere on the to-do list sits “deal with the website.” It never moves. Hand it to me.
I watch your site so you don't have to. Updates get done and backups actually run. Problems get fixed before they land in your inbox as problems. Your site stays fast, stays up, and stays out of your way. And when you email, the person who maintains your site is the one who answers. No confusing ticket system in between.
Included on Every Plan
- Updates and fixes: Content updates and small changes, handled for you
- Uptime watch: Your site goes down, I know and I'm already on it
- Accessibility checks: Keeping your site legal and usable
- Security patches: Protection against vulnerabilities as they surface
- Backups: Off-site copies of your site and data, checked so they actually restore
- CMS and plugin care: Everything current and stable
- Oversight: I go looking for issues before they become problems
- Monthly Flight Log: A one-page report of uptime, speed, and the work I did
Maintenance Plans
Preflight
For the site that needs to stay safe and healthy, with minimal updates, and not much more.
- CMS and plugin updates, with security and uptime watched
- Backups run, and I check that they actually work
- 2 support hours a month for when something comes up
Flight Ready
For the owner who emails changes every few weeks and wants them handled without a process.
- Everything in Preflight, plus content changes handled by email
- New photos or a price change: send it over and it's done
- No ticket system, no logging into anything
- 5 support hours a month
Supersonic
For the business where the website earns real money and the owner wants zero of it on their plate.
- Front of the queue, same-business-day response
- Every quarter I go through your site myself, hunting the things you'd never notice
- Problems get fixed before you knew they existed
- 10 support hours a month
Fleet
For owners with more than one site, and agencies who want their client sites looked after by someone who answers.
- Supersonic care across every site you own, on one invoice
- A monthly summary of what happened and what I fixed
- You stay informed without staying involved
- 15 support hours a month
Done Babysitting Your Site?
Pick the plan that matches how much your site matters to your business. Not sure which one? Email me what's going on with your site and I'll tell you which plan fits. If a cheaper one covers it, I'll say that too. And if you'd rather have everything in one place, my hosting plans fold all of this in.
Two decisions and it's off your plate: which plan, and when I start.
Capabilities
I build sites, I keep sites running, and I'm the developer a few agencies keep behind the curtain. Different doors, same deal: you talk to the person doing the work. No account manager, no ticket queue, no junior finishing what the sales call promised.
Partners trust me with the work that keeps their business running. They stay because the results hold up.
I came to Rudder Digital looking for a website that looked sharp, professional, and truly represented my business. From the start, communication with Neill was fast and clear. He quickly turned around a site that captured exactly what I had in mind, even better than I expected. Neill listened to my goals and turned them into a reality. Investing in your digital presence is worth every penny when you work with someone who gets it and delivers.
Tyler Stevens
Triple Crown Performance, OwnerNeill took our confusing, broken website and turned it into something clean, user-friendly, and marketable. He didn’t just fix our problems, he gave us a roadmap for the future! Working with him was one of the best decisions we’ve made for our organization.
Lindsey Francis
Uncommon GroundNeill’s expertise made a huge difference for us. He not only brought our vision for the site to life, but also incorporated SEO best practices, helping to strengthen our digital presence. Throughout the project, Neill was extremely responsive, communicated clearly, and offered best-in-class ideas that really elevated the final product.
Robin Roberson
Barking Boots, OwnerI've worked in and around the digital space for over a decade, but when it comes to creating and maintaining my own site, I'm not great at it. I needed something flexible, easy to maintain, and well-designed so that I could focus on other aspects of my business. Neill is second-to-none in his ability to create beautiful, functional and performing websites. And his customer service and easy-going manner make each interaction enjoyable.
Clint Williams
CW Strategic Advisory, OwnerOn our first consultation with Neill we knew we were in the right hands. His attention to detail is spot on. He made our new site very informative and easy to navigate. In less than 24 hrs of our new site going live we had clients emailing us to book our services. Rudder Digital brought our business to life on the web!
Bobby Deneen
Mind Bender Tattoo, Owner