Frequently Asked Questions

FAQs

We get it, choosing the right digital partner is a big decision. Here are some of the most common questions we hear and the 30,000 foot flyover answer.

  • How long does it take to build a custom website?
    With all the necessary assets (logos, images, content), a simple custom business website can launch in as little as 2 weeks. Rapid feedback from your end speeds up the process significantly. Larger or more complex projects require additional time, but we clearly outline every phase to keep you informed.
  • Why is it important for my business to have a website?
    Your website acts as your most effective salesperson—available 24/7 to attract leads, build customer trust, and promote your brand. A professionally designed website boosts your online presence, credibility, and marketing effectiveness, driving business growth.
  • What is website accessibility, and why is it important?
    Website accessibility ensures your site can be used by everyone, including those with visual, auditory, cognitive, or physical disabilities. An accessible website broadens your audience, improves SEO rankings, and demonstrates your business’s commitment to inclusivity and compliance with regulations like the ADA.
  • Who will host my business website?
    We recommend hosting your website with Rudder Digital for superior performance, security, and ongoing support. If you prefer another hosting provider, we’ll ensure seamless integration and optimal site performance regardless.
  • Will my business website be mobile-friendly?
    Yes, absolutely. With over 55% of web traffic coming from mobile devices, every website we create is fully responsive, ensuring perfect functionality and visual appeal across smartphones, tablets, and desktops.
  • What if I’m not happy with the work?
    We’re not done until you’re satisfied. We collaborate closely and revise as needed to make sure the final result meets your expectations.
  • How do I share feedback?
    Feedback should be easy. Whether it’s through Figma comments, email, or even a quick text, we make it simple for you to share ideas and changes.
  • Do you offer website maintenance plans after launch?
    Yes, we provide comprehensive website maintenance plans tailored to your specific needs. These plans ensure your site stays secure, fast, updated, and optimized for ongoing success, giving you peace of mind.
  • What happens after my website goes live?
    After your website launches, we continue supporting your digital journey. From performance monitoring and regular security checks to content updates and technical support, we offer ongoing assistance to ensure your site continually meets your business goals.
  • Who do I contact if there are issues or I need support?
    You will have direct access to a support team member who can assist you quickly and efficiently. We’re available via phone, email, or text, ensuring fast, reliable support whenever you need it.
  • Which CMS platforms does Rudder Digital work with?
    We work with all major Content Management Systems (CMS), including WordPress, ExpressionEngine, Webflow, Drupal, Shopify, Squarespace, Wix, and Directus. We’ll recommend the best CMS based on your specific needs, goals, and level of comfort with website management.
  • Why not hire a full-time developer?
    Hiring a senior developer could cost $150k+ per year, plus benefits. With Rudder Digital, you get top-tier expertise without the overhead—only pay for what you need.
  • What is your project process?
    It’s simple and transparent. We kick off with a discovery call, map out goals, and keep you updated at every step. Feedback is welcomed, and we’re always a call or message away.
  • Can my website connect to social media?
    Definitely. We seamlessly integrate your website with all major social media platforms, helping you engage your audience across every channel.

Still have questions? Let’s talk about how we can help.

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Our partners don’t just hire us, they trust us. They’ve seen firsthand how our dedication, execution, and results make a real difference.

I've worked in and around the digital space for over a decade, but when it comes to creating and maintaining my own site, I'm not great at it. I needed something flexible, easy to maintain, and well-designed so that I could focus on other aspects of my business. Neill is second-to-none in his ability to create beautiful, functional and performing websites. And his customer service and easy-going manner make each interaction enjoyable.

Clint Williams
clintwilliams.co

Neill’s expertise made a huge difference for us. He not only brought our vision for the site to life, but also incorporated SEO best practices, helping to strengthen our digital presence. Throughout the project, Neill was extremely responsive, communicated clearly, and offered best-in-class ideas that really elevated the final product.

Robin Roberson
barkingbootsok.com

On our first consultation with Neill we knew we were in the right hands. His attention to detail is spot on. He made our new site very informative and easy to navigate. In less than 24 hrs of our new site going live we had clients emailing us to book our services. Rudder Digital brought our business to life on the web!

Mind Bender Tattoo
mbtattooart.com

Neill delivers websites that are not only visually appealing but also highly accessible and responsive across all devices. His attention to detail and understanding of user experience resulted in engaging platforms that served our organization's needs well. What sets him apart, though, are his exceptional project management and communication skills. Throughout the process, he maintained clear and consistent communication and consistently met project timelines.

Heather Ramsey
wakeinternational.org

Working with Rudder Digital is undeniably the best decision I’ve made. Neill’s exceptional communication and dedication far exceeded my expectations. He delivered a website that not only perfectly represents my brand but also makes me truly proud to share it.

Jason Sims
iamjasonthebarber.com

I had an excellent experience working with Rudder Digital! Their web design expertise is top-notch, showcasing a detail-oriented and solution-focused approach to every aspect of the project. They consistently think outside the box to deliver creative and innovative solutions, all while maintaining the highest level of professionalism. I would highly recommend them for any project!

Cody B.
CMO

Rudder Digital brought to life a creative idea I had to share information on proposed legislation in Oklahoma as it relates to schools. I didn’t know what I needed or where to begin but the Rudder team saw my vision and made it a reality. Help with search engine optimization, aesthetic appeal, and content creation was the start through guided discussions and then it started to truly come together. Now Just Ask Jess is launched and educating the community as I’d hoped!

Jessica Smith
justaskjess.legal